Terms of Service

Last Updated: August 26, 2026

Welcome to Zafro. These Terms of Service establish the conditions governing your use of our website, online store, products, and related services. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please refrain from using our website.

1. Use of the Website

You may use the Zafro website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our services.

You must not:

Use our website for fraudulent or unlawful purposes;
Violate applicable laws or regulations;
Attempt to gain unauthorized access to restricted areas or systems;
Introduce viruses, malware, or other harmful software;
Interfere with the website's functionality or security;
Infringe upon the rights of Zafro or third parties.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability are presented accurately.

Minor differences between products and their online representations may occur due to screen settings, lighting, photography conditions, manufacturing variations, or product updates.

Zafro reserves the right to correct errors and modify product information, prices, or availability at any time without prior notice.

3. Orders

When placing an order, you agree to provide accurate and complete information necessary for payment processing and delivery.

Submitting an order constitutes a request to purchase the selected products. Zafro reserves the right to accept, decline, or cancel an order when appropriate.

An order may be canceled or declined for reasons including:

Product availability issues;
Payment authorization failures;
Pricing or listing errors;
Suspected fraudulent activity;
Incorrect or incomplete information;
Legal or regulatory requirements.

If payment has already been collected for an order that Zafro cancels, the applicable amount will be refunded.

4. Pricing and Payment

Prices displayed on our website may be changed at any time without prior notice.

The total amount payable will be shown during checkout and may include applicable taxes, shipping charges, or other fees.

Payments are processed through independent payment providers. By submitting payment information, you authorize the applicable provider to process the transaction associated with your purchase.

5. Shipping and Delivery

Any delivery timeframe displayed on our website is an estimate and should not be considered a guaranteed delivery date.

Orders may experience delays caused by customs procedures, carrier disruptions, severe weather, public holidays, seasonal demand, transportation interruptions, or other circumstances beyond our reasonable control.

For additional information, please review our Shipping Policy.

6. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Refund Policy and Return and Exchange Policy.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded.

7. Intellectual Property

Unless otherwise stated, materials available on the Zafro website—including text, photographs, graphics, logos, designs, videos, product images, software, and page layouts—are owned by Zafro or used with appropriate authorization.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written authorization, except where permitted by applicable law.

8. Third-Party Services

Zafro may use third-party providers to support our business, including companies responsible for:

Payment processing;
Shipping and fulfillment;
Website hosting;
Analytics;
Advertising;
Customer support.

These providers may have their own terms and privacy policies. Zafro is not responsible for the independent practices or availability of third-party services except where liability cannot legally be excluded.

9. External Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily represent an endorsement by Zafro.

We are not responsible for the content, security, availability, products, services, or privacy practices of external websites.

10. Website Disclaimer

To the fullest extent permitted by applicable law, the Zafro website and its content are provided on an "as is" and "as available" basis.

Although we make reasonable efforts to keep our website accurate and operational, we do not guarantee that it will always be available, uninterrupted, or completely free from errors or technical issues.

Nothing in these Terms excludes any warranty or consumer protection right that cannot legally be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Zafro will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website, products, or services.

Where liability may legally be limited, Zafro's liability relating to a specific purchase will generally not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of the Zafro website is also governed by our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.

13. Changes to These Terms

Zafro may revise these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be published on this page together with a revised "Last Updated" date.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

14. Applicable Law

These Terms shall be interpreted in accordance with the laws applicable to Zafro's operations, subject to any mandatory consumer protection provisions applicable to your purchase or place of residence.